10-104-166 PROFESSIONAL SALES: NEGOTIATION & CLOSING TECHNIQUES ...identify then navigate through customer resistance, and to utilize effective closing strategies that ensure customer satisfaction and promote goodwill.
Total Credits
2
Prior Learning Assessments
None
Course Competencies
Develop a closing attitude.
Identify closing clues shown by the customer.
Deliver multiple closing methods
Self evaluate your product for possible objectionable areas.
Identify the source of the resistance.
Prepare various methods of handling objections needed to negotiate buyer resistance.
