Northeast Wisconsin Technical College
10-104-168 059810 Professional Sales: Negotiating Customer Resistance
Outline of Instruction

Course Information
Description10-104-168 PROFESSIONAL SALES: NEGOTIATING CUSTOMER RESISTANCE ...create a win-win with strategies to uncover customer resistance and apply techniques to overcome objections.
Total Credits1
Prior Learning Assessments
None
Course Competencies
  1. Self evaluate your product for possible objectionable areas.
  2. Identify the source of the resistance.
  3. Prepare various methods of handling objections needed to negotiate buyer resistance.