Northeast Wisconsin Technical College
10-109-127 054849 Hospitality Facilities Management
Outline of Instruction

Course Information
Description10-109-127 HOSPITALITY FACILITIES MGMT ...staffing housekeeping operations, facilities safety and security, cleaning routines, material selection, laundry operations, controlling costs in housekeeping and maintenance departments, facility systems and design.
Total Credits3
Prior Learning Assessments
  1. Credit by Exam
Course Competencies
  1. Discuss the role of Housekeeping in Hospitality Operations
  2. Explain the importance of hospitality properties to adopt environmentally friendly policies
  3. Describe planning and organization in the housekeeping department
  4. Identify housekeeping human resource issues
  5. Describe how to manage inventories in a lodging operation
  6. Identify the executive housekeeper's responsibilities in relation to the budget planning process
  7. Identify safety procedures that relate to tasks performed by the housekeeping staff
  8. Research the advantages and disadvantages of an On Premise laundry
  9. Identify procedures rooms attendants follow to prepare clean guestrooms
  10. Identify housekeeping's cleaning responsibilities in front of the house areas of the hotel
  11. Identify factors affecting the selection process for ceilings, walls, furniture and fixtures
  12. Identify factors affecting the selection process for beds, linens and uniforms
  13. Identify factors affecting the selection process for carpets and floors
  14. Identify factors affecting the selection process for tubs, toliets and vanities