Northeast Wisconsin Technical College
10-109-127 054849 Hospitality Facilities Management
Outline of Instruction

Course Information
Description10-109-127 HOSPITALITY FACILITIES MGMT ...staffing housekeeping operations, facilities safety and security, cleaning routines, material selection, laundry operations, controlling costs in housekeeping and maintenance departments, facility systems and design.
Total Credits3
Prior Learning Assessments
  1. Credit by Exam
Course Competencies
  1. Discuss the scope of professionalism within housekeeping operations
  2. Demonstrate how to interview housekeeping candidates
  3. Describe back of the house housekeeping operations
  4. Evaluate housekeeping products and materials
  5. Develop a guestroom cleaning procedure manual
  6. Design a hotel room
  7. Conduct a safety and security inspection
  8. Describe future trends in housekeeping operations
  9. Identify methods for controlling operational costs in hospitality maintenance department
  10. Describe design and operations considerations for electrical and HVA systems in hospitality operations
  11. Describe maintenance department's responsibilities for the safety and security of a hospitality organization's assets, guests and employees
  12. Describe methods and techniques used to control costs through energy and waste management
  13. Identify maintenance requirements for building, exterior facility and parking areas
  14. Design project plans for a hospitality facility