Northeast Wisconsin Technical College
10-154-150 055260 IT:Support:Hardware-Intro
Outline of Instruction

Course Information
Description10-154-150 IT:SUPPORT:HARDWARE-INTRO network terminology, component identification, computer/peripheral configuration and maintenance, basic operating systems concepts and installations, basic networking concepts and configurations and troubleshooting using the Cisco IT Essentials curriculum.
Total Credits3
Prior Learning Assessments
  1. Credit by Exam
  2. Skills Demo
Course Competencies
  1. Identify Computer Components
  2. Explain the Boot process and trace its progress through the PC.
  3. Explain the function of system boards and the components they house
  4. Install and configure memory
  5. Apply disk drive management techniques
  6. Install and Configure an Operating System
  7. Install and Configure Peripheral Devices
  8. Install and Configure Multimedia Devices
  9. Apply power management principles
  10. Demonstrate knowledge of basic networking concepts
  11. Install and Configure a Laser Printer
  12. Perform Basic Maintenance on a PC and Other Peripheral Devices