Northeast Wisconsin Technical College
10-154-157 058050 IT:Support:Advanced Projects
Outline of Instruction

Course Information
Description10-154-157 IT:SUPPORT:ADVANCED PROJECTS ...PC hardware, software, O.S. configuration, maintenance, IT resources, malware, bootable and unattended install media, data backups, disaster recovery plans, troubleshooting, virtualization, RAID storage , server farm build, emerging technologies. (Prerequisite: 10-154-153, IT:Support:Operating Systems & Data Communication)
Total Credits3
Prior Learning Assessments
None
Course Competencies
  1. Install and configure PC operating systems
  2. Utilize Internet I.T. resources
  3. Create bootable media for I.T. solutions (malware checking, alternative OS's)
  4. Create unattended operating system install media
  5. Create data backups and drive images to support disaster recovery plans
  6. Diagnose and troubleshoot computer problems/issues
  7. Build a Server/Rack system to create a complete network environment for the classroom
  8. Install and Utilize Virtualization Software
  9. Install and configure RAID arrays
  10. Identify and remove computer viruses