Northeast Wisconsin Technical College
10-154-194 061655 IT:Documentation
Outline of Instruction

Course Information
Description10-154-194 IT:DOCUMENTATION ...plan documentation content and delivery methods; develop online, context-sensitive written documentation, become familiar with ISO 9000 standards, package PDF files, and create compiled help modules. Proficiency using Word required. (Prerequisite: 10-801-136, English Composition 1 or equivalent)
Total Credits2
Prior Learning Assessments
None
Course Competencies
  1. Summarize the ISO 9001:2000 documentation levels
  2. Create process flowcharts
  3. Produce ISO 9001:2000 compliant documents
  4. Create network diagrams
  5. Create effective documentation
  6. Create compiled help modules
  7. Package documentation as .PDF files
  8. Document Local Area Network
  9. Deliver documentation using technology