10-196-164 SUPERVISORS-PERSONAL SKILLS ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.
Total Credits
3
Prior Learning Assessments
Portfolio
Course Competencies
Validate the importance of using time management techniques
Develop time management strategies
Utilize a personal planning process
Validate the importance of assertive behavior
Model assertive communication
Demonstrate tools for assertive behavior
Examine sources of stress
Design a stress management strategy
Apply coping skills to identified stress
Demonstrate emotional intelligence appropriate for the workplace