Northeast Wisconsin Technical College
10-196-164 021631 Supervisors-Personal Skills
Outline of Instruction

Course Information
Description10-196-164 SUPERVISORS-PERSONAL SKILLS ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.
Total Credits3
Prior Learning Assessments
  1. Portfolio
Course Competencies
  1. Validate the importance of using time management techniques
  2. Develop time management strategies
  3. Utilize a personal planning process
  4. Validate the importance of assertive behavior
  5. Model assertive communication
  6. Demonstrate tools for assertive behavior
  7. Examine sources of stress
  8. Design a stress management strategy
  9. Apply coping skills to identified stress
  10. Demonstrate emotional intelligence appropriate for the workplace