Northeast Wisconsin Technical College
10-196-191 021656 Supervision
Outline of Instruction

Course Information
Description10-196-191 SUPERVISION ...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.
Total Credits3
Prior Learning Assessments
  1. Portfolio
Course Competencies
  1. Analyze the role of a supervisor in the 21st century.
  2. Explain strategic, operational, and day-to-day planning.
  3. Delegate tasks.
  4. Apply control function to obtain desired results.
  5. Create a motivating environment.
  6. Manage conflict in the workplace.
  7. Use effective employee coaching techniques
  8. Use win-win methods for negotiations and conflict resolution.
  9. Reconstruct a stakeholder analysis to identify key stakeholders in various situations.
  10. Analyze the corporation's responsibility toward employee stakeholders related to employee rights.