Northeast Wisconsin Technical College
10-196-191 021656 Supervision
Outline of Instruction
|10-196-191 SUPERVISION ...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.|
Prior Learning Assessments
Analyze the role of a supervisor in the 21st century.
Explain strategic, operational, and day-to-day planning.
Apply control function to obtain desired results.
Create a motivating environment.
Manage conflict in the workplace.
Use effective employee coaching techniques
Use win-win methods for negotiations and conflict resolution.
Reconstruct a stakeholder analysis to identify key stakeholders in various situations.
Analyze the corporation's responsibility toward employee stakeholders related to employee rights.