Northeast Wisconsin Technical College
31-801-386 025758 Communicating Effectively
Outline of Instruction

Course Information
Description31-801-386 COMMUNICATING EFFECTIVELY ...interpersonal communication, including the function of interpersonal communication, listening techniques, perception, non-verbal communication, language, self-concept, conflict resolution and customer service. (Prerequisite: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory reading assessment scores OR Prerequisite: 10-831-107, College Reading and Writing 1 with "B" or better).
Total Credits1
Prior Learning Assessments
Course Competencies
  1. Apply an interpersonal communication model in interactions with others.
  2. Analyze the development of self-concept and the role of self-concept in behavior.
  3. Evaluate the role of perception in interpersonal communication.
  4. Analyze the role of diversity in communication.
  5. Summarize the nature of language and the uses and abuses of language.
  6. Use nonverbal communication to enhance interpersonal communication.
  7. Demonstrate effective listening techniques.
  8. Demonstrate conflict resolution skills.
  9. Demonstrate effective teamwork skills.